Eau Claire, WI – Charter Bank is proud to announce and welcome Amanda Rupnick as Technical Analyst. She is the primary resource to resolve employee and customer related technical issues while maintaining proper documentation and knowledge of applications and hardware used at Charter Bank. In addition, Rupnick ensures support requests are handled efficiently, effectively and that proactive steps are taken to reduce the likelihood that the issue will occur again.
“Amanda comes to Charter Bank with a variety of valuable skills and experiences,” states Erik LeMay, Chief Information Officer of Charter Bank. “We are excited to have her join our team as we continue to design, implement and support innovative IT solutions for employees and our customers.”
Rupnick began her career at Ashley Furniture working first in the Support Department and then moved into the EDI Team, where she successfully implemented new translation software to process inbound and outbound order and shipping transactions. Most recently, Rupnick worked at Jamf as a Technical Support Specialist and helped both educational and commercial organizations utilize the MDM software to manage their Macs and iOS devices.
“I’m excited for the opportunity to learn all about the applications used in the banking industry, and working to ensure that as our technology advances, we maintain the highest level of security for our customers,” states Rupnick.
An Independence, WI native, Rupnick and her husband Quinn, enjoy spending free time at local events with their daughter Briella.