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Monitor and Learn How to Improve Your Credit Score...

Introducing Credit Score Plus

Charter Bank has partnered with SavvyMoney to offer Credit Score Plus!

This free credit monitoring tool gives you access to your credit score, credit report, personalized money-saving offers and financial wellness tips on how to improve your score or maintain your score.

Easy Steps to Enroll

  1. Log into digital banking. Not enrolled in digital banking? Click here to learn more.
  2. In the upper left menu, select Credit Score Plus.
  3. Provide your birth date and accept the agreement terms.

Benefits and features of using Credit Score Plus:

  • 24/7 access to credit monitoring within digital banking
  • Receive alerts for major changes to prevent identity theft and fraud
  • Use the credit score simulator to make smarter financial decisions
  • Learn what’s impacting your credit score and how to improve it
  • Identify and dispute credit bureau errors
  • Receive personalized money-saving offers
  • Work towards your financial goals
Log into Digital Banking to see your score today!


Credit Score Plus FAQ’s

  • How often is my credit score updated?
    • As long as you are a regular online banking user, your credit score will be updated every month and displayed in your online banking screen. You can click “refresh score” as frequently as every day by navigating to the detailed Credit Score Plus site from within online banking.
    • You’ll also receive a monthly email updating you on any changes to your credit report. It comes from Charter Bank via SavvyMoney
  • Will accessing Credit Score Plus “ping” my credit and potentially lower my credit score?
    • Checking Credit Score Plus is a “soft inquiry,” which does not affect your credit score. Lenders use “hard inquiries” to make decisions about your credit worthiness when you apply for loans.
  • How does Credit Score Plus keep my financial information secure?
    • Credit Score Plus uses bank level encryption and security measures to keep your data safe and secure. Your personal information is never shared with or sold to a third party.
  • Is there a fee?
    • Credit Score Plus is entirely free, and no credit card information is required to register.
  • Can I use Credit Score Plus on mobile devices?
    • Yes, Credit Score Plus is available for both mobile and tablet devices and is integrated inside our mobile application.

+Using Credit Score Plus is not a hard credit pull and will not lower your credit score.

Please Note: If you have frozen your credit, you can still see your credit score through Credit Score Plus. However, there may be limited report information available to you. Under your personal details, you will see the following message, “Frozen by consumer as allowed by state law.  File is returned due to exempted use.”