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Charter Bank is proud to announce our agreement to acquire the Bank First Branch in Chetek.

We are proud to become a part of the Chetek community. As a family owned community bank headquartered in Eau Claire, we know this area well.  Many of our staff were born and raised in the great towns that make west central Wisconsin the heart of the state.  

In 2020, Charter Bank is celebrating 40 years of serving local families, non-profit organizations and businesses.  We believe being a community bank means investing in our communities, contributing to the welfare of our neighbors, and helping to build prosperity for the future.  We look forward to being part of your wonderful community and helping you with your banking needs!

We are still working out some of the details as we move forward, but below are some Frequently Asked Questions that will give you some insight of what is to come.  In the weeks and months ahead we will be sending more communication, but for now we want you to know how much we look forward to getting to know the customers and employees in Chetek. 

Charter Bank Chetek Paul Kohler

Frequently Asked Questions

How do I change my PIN for my new Charter Bank Debit Card?

Please call 800-290-7893  to change your PIN. You'll need the card available when you call.


When will Bank First Chetek branch become a Charter Bank branch?

We anticipate the closing will take place by the end of 2020, pending regulatory approval. We will continue to share more details as the date gets closer. 


What will happen to the Bank First Chetek customers?

Customer deposit accounts (savings, checking, Money Market, IRAs, HSAs, safe deposit boxes and certificates) will be transferred to Charter Bank when the closing occurs. We will communicate more details on this to customers as we get closer to the closing date. 

What will a Charter Bank location in Chetek mean for the community?

One of the core values of Charter Bank is Community Partnership - we want to get involved in the community! We are active in all kinds of civic groups in the communities we serve and we expect to do the same in Chetek. Learn more about what Charter Bank does to get involved and make a difference in our communities.  

What do I need to do right now?

Nothing. For now, it’s business as usual. You can continue to use your Bank First accounts as you have been. In the coming weeks and months we’ll be reaching out to share any changes impacting you.

Read the Press Release

Have a Question?

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we would love to hear from you and will answer what we can.