Bill Pay allows you to pay anyone or any company through Online Banking. You determine who you want to pay when and which account you want to use for the payment. This safe, secure, and easy to use system is for you to use with no monthly fee.
Some great features include:
- Recurring payments
- View your Bill Pay history
- See the process and deliver dates before you submit
- View pending payments
- Enter Payees with ease
- Pay taxes with a direct link from our site
- Set up alerts for payments that have been made or run into any troubles
Pretty much anyone. Payments can be made to anyone or any company in the U.S. and Puerto Rico. If you are looking to make a payment over $9,999.99 you will need to split that up between two separate payments. Also, if you are paying a person, that daily limit is $2,500 and the daily limit is $25,000 for paying a business.
Yes, you will still get your regular statements or bills from the business you pay via the mail. Once you get that bill, simply log on to Online Banking to submit the payment electronically.
Payments are delivered one of two ways.
1. Electronically which only takes a few days. A majority of the place you pay will fall into this category.
2. Paper checks that are processed by us. So, if a company doesn't accept electronic payments, once you submit the payment on your end, we will process a check and get it in the mail to them.
Depending on how the payment is made will make a difference in when it's received by the company or person. Generally payments are received within 2 to 7 days. To be sure your payment will be received on time, double check the 'Delivery Date' line when you're setting up the payment.
This is the most common question we receive about Bill Pay. Changing your routine to paying electronically can make you leery because we know you want to be sure the company gets your payment and you aren't late or past due. We're here to tell you that paying bills online is one of the safest ways to make your payments. Paying online allows you to maintain a tighter control of your account with real-time access to your payment activity.
Us of course! We're here to help with any questions you might have. We can double check if a payment went through, help reset your Online Banking password and more.
Here's two ways to reach out:
1. Mon-Fri 6:30am - 1:00am call 866-851-4729
2. Mon-Fri 9:00am - 5:00pm & Sat 9:00am - Noon: 800-471-4510
Give us a call! We can set you up over the phone or when you come in to open your account.
Our Bill Pay site does require certain browser specifications so please double check your computer to be sure everything will work ok.
Here are the compatible browsers:
- Internet Explorer 7 and above
- Firefox 7 and above
- Safari 5
- Google Chrome 16 and above
To ensure your payment is processed, be sure to submit your payment between 7:00am - 2:00pm CST, Monday - Friday. Remember, those dates exclude Federal Holidays so be sure to keep holidays in mind when you're looking at deliver dates and timing.
If you have thought ahead and scheduled recurring payments, that's great! If the payment date happens to fall on a weekend, the payment will be made the Friday BEFORE the weekend or the last working day BEFORE the holiday.
You will only receive emails from Bill Pay if there is something you should be alerted about. These circumstances might include insufficient funds, invalid account numbers, or even good news like if a payee was previously paid via check but can now be paid electronically.