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Everything you need to know about your debit card.

Chip Cards

EMV Chip Cards, another layer of protection for your debit card.

Knowing Your PIN

There are many reasons it's important to know your PIN. We also offer a couple of ways to have your PIN reset if needed.

Need to activate your card?

We have you covered.

Option 1: Use your card at an ATM (even just a balance inquiry will do the trick)
Option 2: Use Telephone Banking, menu number 4 (855-329-8278).

Replacement Cards

If you misplaced your debit card or think it was used fraudulently, be sure to contact us right away.

Debit Card Alerts

Customize alerts on your accounts for when you use your card to stay on top of your transactions.

Win Big with MasterCard!

You have a chance to win big with MasterCard for making purchases with your debit card.

Mobile Wallet

Add your Charter Bank debit card to your Mobile Wallet app on your smartphone to pay with your phone at participating retailers.