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If you misplaced your debit card, get in touch with us right away.

People lose things, we get it. Perhaps you left your card at your favorite restaurant, suspect someone stole it's information, or just want a new one. There are a few ways to let us know you need a new one and place a note in your file to help detect possible fraud.
Give us a call!
1. Contact us M-F 9:00am - 5:00pm & Sat 9:00am-Noon at 715-832-4254 and speak with someone in our Deposit Operations Department.
2. Contact our Fraud Hotline after business hours at 866-546-8273.
3. Use Telephone Banking 24/7 at 855-329-8278. Selecting Option 4, then 2 will get you to the right spot.
Although you report your card misplaced through the Telephone Banking system, please give us a call during regular business hours so we can order you a new card (Telephone Banking will only deactivate your card, it won't process an order for a new card automatically).